Privacy Policy

At VelMentor IT Academy, we value your trust and are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit our website and enroll in our live virtual training courses.

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Information We Collect

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We collect information to effectively schedule your classes and manage your learning experience.

A. Information You Provide to Us:

• Registration Details: Name, email address, phone number, and country of residence.

• Course Preferences: The specific IT course you are interested in.

• Scheduling Preferences: Your requested hours per day availability and preferred time slots.

• Payment Information: We do not store your credit/debit card details on our servers. Payments are processed through secure third-party payment gateways. We only receive confirmation that your payment was successful.

B. Information Collected During Training:

• Attendance Records: Logs of your login/logout times during live sessions to track course progress.

• Class Participation: Video and audio inputs during live instructor-led sessions (necessary for interaction).

• Performance Data: Quizzes, code submissions, and project files you submit for review.

C. Automatic Information:

• Technical Data: IP address, browser type, and device type used to access our website and live classes.

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How We Use Your Information

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We use your data for the following specific purposes:

• Admission Approval: To review your application and determine if we have the instructor availability to match your requested "hours per day."

• Course Delivery: To send you meeting links (e.g. Google Meet/Teams links) and course materials.

• Communication: To notify you about approval status, payment invoices or schedule changes.

• Certification: To generate your Certificate of Completion upon finishing the course.

• Improvement: To analyze which course durations and intensities are most popular to improve our curriculum

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How We Share Your Information

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We do not sell, trade, or rent your personal identification information to others. We share data only in the following ways:

• With Instructors: Your assigned instructor receives your name and technical background to tailor the training to your level.

• Service Providers: We use trusted third-party services for:

  • Payment Processing: (e.g. Razorpay, PayPal).

  • Video Conferencing: (e.g. Google Meet, Microsoft Teams, Zoom).

  • Email Services: To send automated confirmations.

• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.

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Data Security

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We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

• Our website uses SSL (Secure Socket Layer) encryption.

• Access to student data is restricted to authorized administrative staff and your specific instructor.

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Live Session Privacy

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• Video/Audio: By participating in live classes, you understand that your voice and image may be visible to the instructor.

• Recordings: If VelMentor IT Academy records a session (e.g., for your later review or quality control), we will notify you. You are not permitted to screen-record sessions privately to protect the privacy of the instructor and our intellectual property.

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Third-Party Links

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Our website or course materials may contain links to other websites (e.g., software download sites, GitHub repositories, documentation). We are not responsible for the privacy practices or content of these external sites.

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Your Rights

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Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate data (e.g., correcting a misspelled name for your certificate).

• Request deletion of your data (subject to our need to keep financial records for tax purposes).

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Changes to This Policy​​

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VelMentor IT Academy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

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If you have any questions about this Privacy Policy or your data, please contact us at:

​Email: support@velmentoritacademy.com